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About Us

We are Papua New Guineas principal economic regulator and consumer watchdog. Our primary role is to administer and implement the ICCC Act and other related legislation. The ICCC performs a number of functions including: administration of price regulation, licensing, industry regulation and other matters outlined under the ICCC Act or any other act.

The Primary Objectives of the ICCC are to:

  • Enhance the welfare of the people of Papua New Guinea (PNG) through the promotion of competition, fair trading and the protection of consumers’ interests;
  • Promote economic efficiency in industry structure, investment and conduct; and
  • Protect the long term interests of the people of PNG with regard to price, quality and reliability of significant goods and services.

Our role also includes issuing, administering and enforcing regulatory contracts; promoting and protecting the interests of consumers and businesses in relation to the acquisition and supply of goods and services; making available information about matters affecting consumers and businesses; investigating complaints concerning matters affecting or likely to affect the interests of consumers and businesses to enforce compliance with related laws; promoting and protecting competition in the market;monitoring the operation of, and reviewing from time to time, codes and rules relating to the conduct or operation of regulated entities; advising and making recommendations to the Treasury Minister about any matters referred to the ICCC by the Minister; and to advise and make recommendations to the Minister about any matter connected with the ICCC Act.

The ICCC Goals are:

  1. To promote and protect the bona fide interests of consumers with regard to price, quality and reliability of goods and services;
  2. To ensure that users and consumers (including low-income or vulnerable consumers) benefit from competition and efficiency;
  3. To promote and encourage competitive and fair trading practices;
  4. To ensure timely assessment of clearance and authorisation applications;
  5. To monitor the market place to prevent abuse of market power or other breaches of the Act;
  6. To promote and encourage the efficient operation of industries and efficient investment in industries;
  7. To ensure that regulatory decision making has regard to any applicable health, safety, environmental and social legislation;
  8. To ensure effective administration of the Trade Measurements Act;
  9. To ensure that issues raised at the Consumer Products Consultative Committee (CPCC) are effectively followed up;
  10. To seek effective outcomes for consumers’ complaints;
  11. To ensure timely assessment of regulatory reviews;
  12. To ensure consistency with regulatory outcomes;
  13. To identify new industries for possible regulation or de-regulation;
  14. To ensure continuous improvement in Commission decision making processes;
  15. To continuously develop ways of meeting ICCC’s present and future litigation needs and skills;
  16. To effectively manage ICCC finances and manpower resources; and
  17. To develop and implement a comprehensive training plan
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