About Us

We are Papua New Guineas’ principal economic regulator and consumer watchdog. Our primary role is to administer and implement the ICCC Act and other related legislation. The ICCC performs a number of functions including administration of price regulation, licensing, industry regulation, and other matters outlined under the ICCC Act or any other act.

Our Vision

Ensure an efficient economy in which markets are competitive, consumer interests are protected, and regulated industries are efficient.

Our Mission

To enhance the welfare of the people of Papua New Guinea where:

  • Markets are competitive, efficient, and informed.
  • Consumers are effectively protected from misleading and deceptive conduct and unsafe goods.
  • Regulated goods and services are delivered efficiently.
  • Our work is aligned with National Development plans and Strategies.
Our Values

To ensure we are:

  • Independent in our dealings
  • Accessible to businesses and consumers
  • Transparent when communicating with stakeholders and making informed decisions
  • Accountable for our decisions and conduct
  • Conducting ourselves ethically and professionally.

The Primary Objectives of the ICCC are to:

  • Enhance the welfare of the people of Papua New Guinea (PNG) through the promotion of competition, fair trading, and the protection of consumers’ interests;
  • Promote economic efficiency in industry structure, investment, and conduct; and
  • Protect the long-term interests of the people of PNG with regard to the price, quality, and reliability of significant goods and services.

Our role also includes issuing, administering, and enforcing regulatory contracts; promoting and protecting the interests of consumers and businesses in relation to the acquisition and supply of goods and services; making available information about matters affecting consumers and businesses; investigating complaints concerning matters affecting or likely to affect the interests of consumers and businesses to enforce compliance with related laws; promoting and protecting competition in the market; monitoring the operation of, and reviewing from time to time, codes and rules relating to the conduct or operation of regulated entities; advising and making recommendations to the Treasury Minister about any matters referred to the ICCC by the Minister; and to advise and make recommendations to the Minister about any matter connected with the ICCC Act.

The ICCC Goals are:

  1. To promote and protect the bona fide interests of consumers with regard to price, quality, and reliability of goods and services;
  2. To ensure that users and consumers (including low-income or vulnerable consumers) benefit from competition and efficiency;
  3. To promote and encourage competitive and fair trading practices;
  4. To ensure timely assessment of clearance and authorization applications;
  5. To monitor the marketplace to prevent abuse of market power or other breaches of the Act;
  6. To promote and encourage the efficient operation of industries and efficient investment in industries;
  7. To ensure that regulatory decision-making has regard to any applicable health, safety, environmental, and social legislation;
  8. To ensure effective administration of the Trade Measurements Act;
  9. To ensure that issues raised at the Consumer Products Consultative Committee (CPCC) are effectively followed up;
  10. To seek effective outcomes for consumers’ complaints;
  11. To ensure timely assessment of regulatory reviews;
  12. To ensure consistency with regulatory outcomes;
  13. To identify new industries for possible regulation or de-regulation;
  14. To ensure continuous improvement in Commission decision-making processes;
  15. To continuously develop ways of meeting ICCC’s present and future litigation needs and skills;
  16. To effectively manage ICCC finances and manpower resources; and
  17. To develop and implement a comprehensive training plan

ICCC is established under the Independent Consumer and Competition Commission Act 2002 and it also administers the competition, consumer, and regulatory functions of the Commission that are set out under the ICCC Act. In addition to that, the Commission also administers other legislations namely:

Related Legislation Refers to Legislation that may:


Be related or read alongside the primary legislation ICCC Administers; and


Being related to the work/functions of the ICCC e.g. regulatory work with the PNG Power, PNG Ports, Postal Services, MVIL, etc. would require consultation of the legislation relating to those industries. This does not mean the ICCC administers.

The above list of related legislation is not exhaustive. Many other legislations may be intertwined with the work of the ICCC. This does not mean the ICCC administers them.